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Necklow

How can we help? Get all of your important questions answered here or reach out to us to learn more. 

Help Center - Necklow

You have 30 days from the date you received your item to submit a return request. To be eligible your item must be unused, with tags, and in its original packaging. The following are not eligible for refund or exchange: Final sales, Gift cards, custom-made products, and Gifts with purchase.
International orders are NOT eligible for return 

You can read more about our Return policy here

What is your return policy?

Yes! The Necklow pillow helps alleviate snoring. Our signature contour design alleviates stress on your neck and spine, allowing you to breathe easier. When you sleep with perfect posture, your head and body are aligned, allowing your airways to open fully.

Does the pillow help reduce snoring?

Yes, because the specially coated Micro Airballs do not absorb water, making it quick and easy to clean. Simply toss it in the washing machine and dry it in a well-ventilated and shaded area!

Can the pillow be washed?

The actual weight is approximately 0.7kg, whereas the volume weight is approximately 1.23kg.

What is the weight of the pillow?

Hi! you can track your order here. Just have your order or tracking number at hand.

How can I track my order?  

We currently offer these delivery options:
Economy Shipping (6-8 business days) 
Standard shipping (3-6 business days)
Expedited shipping (2-3 business days) 
Express Shipping (1-2 business days) 
You can read more here

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Policies

Necklow Pillow

Necklow Relaxer

Product Care

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